Nordicwind Inc. Privacy Statement

revised: 2008-10-25

Your privacy is important to us. This statement describes the information practices for Nordicwind Web sites and describes what type of information is collected and how that information is used by us and any third parties.

Tailwind-live.org

Note that this privacy statement applies equally to the Tailwind-live.org web site. Through out this document references to 'Nordicwind Web sites' also includes Tailwind-live.org.

Your Privacy:

Generally speaking, you can visit Nordicwind and Tailwind-live.org on the Internet without divulging your identity and without giving any personal information about yourself. There are times, however, when we may require more information from you.

Your Personal Information:

You may choose to give us personal information in a number of ways. For example, you may choose to give us personal information, such as your name and address or e-mail address, so we can correspond with you or so we can process an order for you or give you access to our download web site. You may also choose to give us personal information when providing product feedback through a Nordicwind Web site or through email.

We intend to tell you how we will use such information before we collect it from you. If you do not want us to use this information or to make further contact with you, we will respect your wishes.

How we use your Personal Information:

If you request something from a Nordicwind Web site, for example, a product or service or marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as financial institutions, shipping companies, postal or government authorities (customs). We may also contact you as part of a Customer Satisfaction Survey or for market research purposes.

Third party Marketing Purposes:

We will not sell or give away your email address to a third party without first asking your permission to do so.

Protecting your Information:

Our goal is to protect your personal information and to keep it accurate and secure. To do this, we use technologies such as data encryption (secure Web sites), where possible, when requesting sensitive information.

Collection of Non-identifiable information:

We sometimes collect non-identifiable information from visits to our Web sites to help us provide better customer service. As an example, we keep track of the domains from which people visit and measure visitor activity on Nordicwind Web sites. Nordicwind, or others on Nordicwind's behalf, may use this data to analyze trends and statistics and to help us provide better customer service.

Some Nordicwind Web sites and pages use technologies to monitor how people use the sites and to help us improve the functionality of our Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is stored and made available to us to improve our Web sites and better understand our customer needs.

Links to other Websites:

Nordicwind Web sites may contain links to other Web sites. Nordicwind is not responsible for the privacy practices or the content of those other Web sites.

Questions and Contact information:

If you have a question about this statement, or if you wish to obtain a copy of a particular piece of information you provided to Nordicwind, or if you become aware that information about you is incorrect and you would like us to correct it, you can contact us at privacy [at] nordicwind [dot] ca.

NOTE: Before we can provide you with any requested information or before we can make corrections to our information, we may ask you to verify your identity and to provide additional information to help us respond to your request.